Adept Mobile Dispatch System

BUILT For
Casino Slot Operations

Gives managers live visibility across the floor

Routes alerts to the right staff automatically

Supports tier-based service prioritization

Access actionable business insights
Alerts enter your system automatically
Alerts come in from your gaming system and additional data sources for dispatch.

Alerts dispatch to your staff automatically for resolution
Over a dozen casino roles can receive alerts on mobile devices and escalate when needed.

Managers track service as it happens
Supervisors monitor floor activity live and review response, completion, and staffing performance.
Trusted by 50+ gaming operators.
Gaming software since 2010.
Benefits
What It Improves on the Floor
Adept routes alerts to the right staff, helps teams respond faster and gives managers a live view of service activity.
Faster response without dispatcher bottlenecks
Send alerts directly to the right employee based on the type of issue, where it happened, and who is available to respond.
Streamline technician workflows
Maintain electronic down game log
Electronic MEAL Book
Preventative maintenance
Easily view machine specs
Better Service for High-Value Players
Generate alerts for hosts to greet and service VIPs based on intelligent, customer-specific touch points.

Actionable business intelligence
Access 30+ reports on key operational metrics
Visualize floor performance, employee performance, and service response
Monitor alerts, players, and service needs in real-time
Assign employees to specific zones, customer tiers, and more
Built for Casino
Slot Operations Teams
Supports the teams responsible for alert response, player service, and floor visibility across casino slot operations.
Will AMDS work with our existing gaming system?
Do we have to give up manual dispatch completely?
Can AMDS match the way our floor already operates?
Is it difficult for floor staff to use day to day?
What do managers gain beyond faster dispatch?





























