The "strategic architecture" for building Adept Consulting Services, has always centered on customer satisfaction. Everything we have developed since our emergence in 1994 - infrastructure, training, innovative solutions, project management and quality assurance methodologies has been built with this cornerstone in mind. This core tenet is embraced by all Adept personnel and apparent in all customer interactions

Throughout our history Adept has grown by focusing on each customer's satisfaction. To satisfy this mission we leverage our best ideas and talent for each unique customer solution. The proof of our commitment to our customer's satisfaction is demonstrated by the fact that over 96.2% of our customers engage us again to solve additional business issues. In fact, many customers have teamed with us for years as a result of delivering tailored, high quality, cost effective solutions.

How does Adept ensure Customer Satisfaction?

  • Designing innovative solutions
  • High quality project management
  • Engaging extraordinary service personnel
  • Delivering customer expectations

Government and Non-Government Certifications

  • U.S. Small Business Administration certified SDB company
  • Pre-qualified vendor to the Commonwealth of Pennsylvania for computer software-related services under their Master ITQ Program
  • Certified MBE with the Commonwealth of Pennsylvania, the City of Philadelphia, and various other state and local government authorities
  • Certified as a Minority Business Enterprise (MBE) as defined by the National Minority Supplier Development Council (NMSDC) of PA-NJ-DE.
  • SBA 8(a) graduate company