Customer Satisfaction

Dun & Bradstreet and Prosavvy are organizations that specialize in conducting customer satisfaction surveys. Both organizations have reviewed Adept's performance in delivering to our customers and have reached the same conclusion:

Dun& Bradstreet indicated that Adept achieved a 95% rating in the satisfaction with our personnel, a 94% rating in our execution as a business partner, and that there was not a single negative reply in any category from our customers!

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Prosavvy indicated that Adept achieved a perfect 5 in the proficiency of our personnel, a perfect 5 in our project results meeting expectations, and most impressively a perfect 100% score (5 out of 5) was given in 84% of all categories with no single response lower than 4 out of 5!

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The survey results confirm what our customers already know! The Adept team exceeds the most stringent expectations of their customers, in all areas.


Government and Non-Government Certifications

  • U.S. Small Business Administration certified SDB company
  • Pre-qualified vendor to the Commonwealth of Pennsylvania for computer software-related services under their Master ITQ Program
  • Certified MBE with the Commonwealth of Pennsylvania, the City of Philadelphia, and various other state and local government authorities
  • Certified as a Minority Business Enterprise (MBE) as defined by the National Minority Supplier Development Council (NMSDC) of PA-NJ-DE.
  • SBA 8(a) graduate company